Now open in Bareilly · Free shipping across India
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Shipping Policy

Last updated: 13 July 2026

We send your hair out with care. Here's exactly how it gets to you, and how long it takes.

In short

Shipping is free anywhere in India. We dispatch in 1 business day, and Blue Dart delivers in 5–7 business days. You'll get a tracking link the moment your parcel leaves us. We don't ship outside India, and we don't currently offer Cash on Delivery.

Where we deliver

We ship across India only. We do not currently ship internationally.

DestinationCourierTimeCost
Anywhere in India Blue Dart Express 5–7 business days Free

All timings are counted from dispatch, not from when you place the order. We take 1 business day to process and dispatch.

Orders within India

Business days are Monday to Saturday, excluding public holidays.

How you pay

Payment is made online at checkout, securely via Razorpay — card, UPI, net banking or wallet.

We do not currently offer Cash on Delivery.

Tracking your order

As soon as your parcel leaves us, you'll receive a tracking link so you can follow it to your door.

If the tracking hasn't moved in a few days, or something looks wrong, message us on WhatsApp and we'll chase the courier for you. You don't have to do that part yourself.

Delays outside our control

We hit our timelines the overwhelming majority of the time. But during festivals, sale periods, adverse weather, natural calamities, or political disruption and curfews, shipments can be held up — sometimes for up to 20 days.

We'll always tell you what we know, and we'll chase the courier for you — you don't have to do that part yourself.

If your order hasn't reached you within 20 days, you can cancel it for a full refund. Just message us on WhatsApp.

Before you open the parcel

Record an unboxing video before you break the courier seal.

If anything is damaged or missing, that video is what lets us honour the claim. Without it, we can't verify what arrived. It takes ten seconds and it protects you.

Full details are in our Return & Refund Policy.

Questions?

Email  support@hairlyf.com

Phone / WhatsApp  +91 92581 70331

Hours  11am – 7pm, all week